Is Mobile Marketing Really Going to Last?

Isn’t it the worst when you are linked to a website, or you go to visit a website that you looked up through some sort of search engine, and then when you get there, it sucks. When I say it sucks, I am talking about when you can’t press on links, maybe you have to scroll to right or left to see what an image is, or the text is tiny. All in all, it sucks, its frustrating, and it makes you think poorly of that business. Like, why have they not gotten with the times and created a website that is mobile-device friendly?

If you are still confused on what I am talking about. Well, view the photo below.

The photo on the left is what you would ideally see on a regular desktop computer, but it is just plain annoying when you have to view it through a cellphone. You want your website to be mobile-device friendly, like the one on the right.

Those informative folks over at ComScore have created a beautiful white paper titled, U.S. Digital Future in Focus 2014. I would be lying if I said that this white paper was useless, because it is damn informative and eye-opening. Multi-platform users (people who use both mobile and desktop devices) are becoming more and more popular. Did you know that at the end of 2013 56% of digital media consumers constituted the ‘multi-platfom majority’? Yeah, I didn’t know that either.

Thinking

Since this is becoming more and more prominent, marketers need to tighten their boots and jump feet first into being able to market to multi-platform users. In all actuality, Instead of surfing the wave, you will become the wave. You will be able to tell your competitors that you been on that mobile marketing tip.

You have to be able to tailor each message depending on if they are on a mobile device, or on their desktop. This partially goes back to what I was talking about in the beginning of this blog post. Based on what they are doing on their mobile device, you can target certain advertisements, certain offers, and much more. As a marketer, you must get as creative as possible.

In December of 2010, smartphone engagement has grown from 131 billion total minutes spent on the platform to 442 billion by December 2013. Mobile accounts for 57% of all internet use. Smartphones have passed desktop usage. That’s insane, technology is changing too fast man. ***MIND BLOWN*** Now do you believe that mobile marketing is only going to become more and more popular?

In 2013, 85% of internet time spent on smartphones involved apps. People love their apps. Marketers should be aware of this (hopefully they already are tbh) because it could be a great way for them to enter into markets that is not typically the norm.

Starbucks is the king when it comes to getting you addicted to their products. Starbucks recently created an app that allows you to make purchases through your phone. Washington Post actually wrote an article titled, Starbucks Has Managed to Get You Addicted to Its Coffee – And Its App. Starbucks announced that customers pay for a purchase using a smartphone up to 7 million times per week. Out of all the transactions that Starbucks accumulates, 16% of those are mobile payments.

Starbucks

Starbucks is killin’ it right now. They have also implemented their My Starbucks Rewards program, which allows their members to earn special discounts and free shwag. They also give you a free coffee when it’s your birthday. Except they’re sometimes a couple weeks off (this happened to my digital marketing professor), better late than never, right?

Another cool thing is that they are able to decrease the amount of credit card transaction which means less credit card fees on their end. Starbucks is about to make a killing. BRB about to go invest in Starbucks stocks. Fun fact, since December 23rd their stocks have jumped up ~$12. Not too shabby Starbucks, not too shabby.

Starbucks is ambitious which is probably a huge component of their success.In 2015, they plan on allowing you to place orders from your phone. This will decrease wait times, and potentially raise sales. BRB about to actually go invest in their stocks.

ComScore created ANOTHER dope white paper titled, The U.S. Mobile App Report. Let’s say that every 8 minutes that you are on your cellphone, 7 of those minutes involve an app. People love their apps. If businesses really want to connect with their target audience, they should create an app they can view their website, products, or offers. I frequently view Four-Pins.com, which is IMO one of the dopest fashion, life, style, gear blogs on the internet. Like check out this recent post by them. Do you love Raf, but hate the price? Because I do. I would purchase tons of Raf Simons if I could afford it. When I land my first job, you better believe that I am going to be Raf’d out (hopefully, student loans could prevent that for awhile). If they had an app, they could potentially get a lot more views/ viewers. It’s always so much easier pulling up an app, than having to go through a search engine to go to a website. (wow, technology has made me sound very lazy -___- ) Creating an app could take some foot-work on their end, but I think they would benefit greatly.

        

Damn, if that’s not #fire, IDK what is. Look at that fish-tail. Look at that attention to detail. #Wheww #Wheww #Wheww.

So let’s say that you are reading this blog post because you want to improve you site. Well, Moz created an article titled, The SEO’s Guide to Building a Great Mobile Site. When you are trying to decide on how to make your site, mobile-friendly, you need to think about the content. There is two options for content, you either have the same content that is on your site, or different content. Before you worry about the technology aspect, you need to understand what you goals are with the mobile site. Do you want to simply inform them about directions to your restaurant? Possibly only list your hours? Maybe all the information that your regular site provides is a little excessive and needs to be trimmed down. This step may seem miniscule, but it is a huge component.

Once you have decided the content-side of the mobile website, you can dig into the technology side. The easiest way and most time efficient option in the long-run would be to create a responsive site. This is an identical site, but it works better with mobile devices.

Mobile search is the future. It has surpassed desktop search, and is going to continue to place desktop’s in the future. At this rate, desktop’s will probably not even exist in 10 years (actually I bet you $100 there will be some type of projection that comes off your mobile device, and whenever you need to see something bigger, or work on something, you simply project it onto your wall. IDK just thinking out loud). Until next time fellow smarketer…

JAY

“Blog so hard, got a broke clock, rolleys that don’t tick-tock” – Jay-Z (pretty sure he said that once, could be wrong.)

Is Mobile Marketing Really Going to Last?

The Three-Headed Dragon of Content Marketing

Recently I was stumped on what to receive from my parents for Christmas. I was having the hardest time deciding whether to get money which I could put towards rent, or a pair of headphones. Of course, I picked the headphones. But this didn’t happen until I performed extensive research on what was the best headphones out on the market. It first sparked my interested when Kanye West’s Creative Director, Virgil Abloh posted a pair of headphones on his Instagram page. Prior to seeing this post, I was interested in some over the ear headphones, but I couldn’t figure out where to start to find the right pair. I have owned five different types of Beats By Dre in the past, and wanted something new, reliable, and had a sense of authenticity. Mr. Abloh posted about these headphones with a caption of, “another unboxed. I lose an average of 4 of these per year. I can’t be the only one. @atrak? @diplo? Aguillaumeberg? @_benjib?”. I read that caption and my frame of reference switched from social to prospective buyer. My instant thought was, “Who makes these headphones?”. The fact that Kanye West’s CD, who is also a pretty famous DJ who travels all over the world to DJ parties, has THESE particular headphones, makes me feel a sense of trust that they are of higher quality and reliable. ESPECIALLY since he tagged famous DJ’s such as Atrack and Diplo. I read the comments that people left, and they too were intrigued by the headphones and said things like, “What headphones are these?”, and “What headphones are they?”. Luckily, people in the comment thread said things like, “Nothing better than HD25s :-)”, “At least 4-6 pairs per year. This year I lost 4 and a half”, “Are theses the HD 25-1 II?”, “Custom HD25 strong look tho”. These comments informed me of what the headphones were, as well as, that they were of high quality, and simply dope. So immediately I did a Google search and BOOM they were at the top of the page. along with a pair that were $50 off on Amazon.com. I pressed on the Amazon link, and what do you know, the comments on the page were saying that they were the best headphones ever, and so on. At that moment I knew exactly what I wanted from my parents for Christmas.

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The above story is a strong example of content marketing. Content Marketing is all about building an audience, and it was quite evident that Sennheiser did so with their brand. A very interesting eBook created by Scribe, called The Business Case For Agile Content Marketing. In this eBook they break down content marketing and talk about the importance of it, and how valuable an audience is.

Instead of purchasing access to an audience through the media, such as a commercial in between plays in the Seahawks vs. Packers game (GO HAWKS), your company actually becomes the media. ***Mind Blown*** With that said, I would highly recommend that you keep reading, and take notes.

As you know, the traditional way of lead generation and sales process has changed immensely. People don’t want to be sold too, they gather the information that they want, when they want, from who they want. They get recommendations from friends, they search the web for answers to their problems, they post on social media, and so forth. These people already have an opinion on your brand before you even market to them, and they probably don’t know there difference between your brand, and your competitors. Before I even viewed the image that Mr. Abloh posted on his Instagram, I didn’t know the difference between Beats by Dre, Bose, and Sennheiser. I saw them as being quite equal. I knew that some Beats by Dre tended to market towards the younger generation, while Bose and Sennheiser was for the more classy individual, who tends to be in an older age group. For companies that are looking to stand out among their competition,  they need to exercise content marketing.

Companies need to recognize that content marketing is VERY effective. A component of content marketing is teaching. When you are creating compelling content that speaks to the customers needs, answers their needs, and informs them why they need this particular product, you are teaching them instead of pitching. Once you have taught them, they view your company as having authority, which consumers love, because it gives them a feeling of reassurance that your product was the right choice for them.

A key component of content marketing is that you are giving away your compelling content for free, and not paying for marketing elsewhere. Obviously this is a lot cheaper, and in the long run more effective. The longer that you create compelling content, the more reliable, and authentic you come off among your prospective buyers. In result, Google recognizes this, and places your blog, or site at the top of its search results. Google also ranks the writer that is writing the content, this is called AuthorRank.

Many companies fall to a dilemma, that I like to think of as the three dragons vs. the three-headed dragon. Take for instance the three dragons situation, these three dragons named, Content, Social Media, and SEO are all flying to this village to burn it down because they don’t like how they are being treated by the village people. While they are flying, Content gets tired, and decides that he wants to stop and take a nap. Now there is only two dragons flying to the village. Then all of a sudden, what do you know, Social Media gets hungry, so he decides to stray from the mission and go find some live-stock to BBQ, now you are only left with one dragon, SEO. SEO gets to the village and ultimately gets killed because he didn’t have backup from his dragon friend’s Content, and Social Media. Whereas if they were morphed together, they would have been able to get to the village all together, and use three times the fire to take down the village. People tend to think of content marketing, social media marketing, and search engine optimization as three different categories that if you perform each one individually, then you will get a positive result. When in actuality, you need to morph all three of those categories together because each component plays off of each other.

ThreeHeadedDragon

Content

The foundation element is of course, content. This content has to be effective though. The content speaks to the audience, answers the audience’s questions, informs the audience, and teaches them. It must make them want to step away from their lives to give your product a chance. You want to create audience-focused content as if social media and search engines don’t exist. Give it your all when it comes to speaking to them.

Social

If you are able to perform effective social media marketing then it will lead to content distribution. This is what social media hubs are all about! People love compelling content, so compelling that they feel the need to share it to all 800+ of their friends. The people who are able to create compelling content are constantly having their content shared, and are the social media king’s and queen’s. When people share your content, Google gets notified, and it registers to them that it is in fact, high quality content.

Search

This is the last component that you need to master. When you are creating content, you are writing it for the people who will love it. These people give your company that positive reassurance by sharing it on social media platforms, linking it to their blogs, and content sites. Google takes all of this information in and if you’re a company that demonstrates authenticity, high-value, authority, and something that people want to see when they search Google, they place you at the top of the page. With that said, you still need to tweak the way you deliver your information, so that Google will in fact be notified that you are worthy of being ranked higher than your competitors. For instance, if you are talking about outbound marketing and instead of using the words outbound marketing in your text, you are calling it OldLawn marketing because it is ugly and dead. This would be quite funny, and your viewers might think the same, but good wouldn’t understand it. Google is smart, but not human smart.

As a marketer, you need to step into the shoes of your audience. If they are on Facebook talking to friends, they are not in the “buy-buy-buy-buy” mood. They are in the socialize mood. You as a marketer need to figure out a way to get into their conversations, so that they can relate to you as a company. Content marketing is an audience building path, not necessarily a conversion-to-customer path.

Since I like to consider myself a “Smarketer”, which is a smart marketer, I naturally like to continue to expand my knowledge on topics pertaining to marketing. Which is why I went over to the website of Content Marketing Institute, and read an article titled, The 5 Pillars of Successful Content Marketing. I encourage you all to read this article as well. One thing that really stood out to me in this article, was that 2 million blog posts are being posted everyday. Which is slightly discouraging considering that this blog post will be one in two million posts today. But you can view it as a competition. You want your creative, compelling content to be heard right? Well, practice the techniques that I have talked about, and see if you can beat out your competition, and ask yourself……

WhereAreMyDragons

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The Three-Headed Dragon of Content Marketing